Loved by Holiday Inn Ashford - North A20 By Ihg guests
Helpful staff
Spacious room
Fab view
Comfy beds
Delicious food
Plenty parking
"A great place to stop over before an early morning Shuttle to Calais."
Simon from United Kingdom
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"The available breakfast is plentiful and GF catered for separately which is a bonus point ."
mevissapirie from United Kingdom
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"Then large room for 4 excellent condition"
Andy from United Kingdom
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3-star family-friendly hotel near Channel Tunnel & Dover Port
Amenities
Holiday Inn Ashford - North A20 offers 92 well-appointed guest rooms with countryside views. Guests can enjoy 24-hour room service and free parking on-site. The hotel also includes 8 purpose-built function rooms and a dedicated events team, accommodating a range of conferences and events.
Rooms
Guest rooms at the hotel feature pillow menus, Sky TV, and air conditioning for added convenience. Spacious family rooms are available, including those with sofa beds, ensuring comfort for all guests. Kids 17 and under can stay and eat for free when sharing a room with parents.
Location
The hotel is situated in the Garden of England, providing easy access to Ashford Town Centre and McArthurGlen Designer Outlet. Proximity to the Channel Crossings, M20 Motorway, and major transportation hubs like Ashford International Train Station enhances travel convenience. Guests can explore local attractions such as Leeds Castle and Dover Castle.
Dining
Guests can enjoy dining at the Open Lobby Restaurant, which offers a flexible seating area and a diverse menu reflecting international cuisine. The hotel also features a terrace for outdoor dining options. High and low table seating arrangements make it easy for guests to relax with a meal at any time.
Business
For business travelers, the hotel provides 8 naturally lit meeting rooms equipped with complimentary Wi-Fi and modern facilities. The Cambridge Suite can host up to 125 delegates in theatre-style seating, making it suitable for larger events. Additional business services include printing, copying, and catering options.
Highlights
Location: Convenient access to Channel Crossings
Rooms: 92 well-appointed guest rooms
Dining: Open Lobby Restaurant with international cuisine
Business: 8 naturally lit meeting rooms
“What stands out is the staff's dedication; I was particularly struck by reports of their above-and-beyond service, particularly for guests facing unexpected travel hiccups. The location, while a short distance from the M20, rewards with tranquility, making it ideal for a peaceful escape in the Garden of England; plus, families benefit from the appealing 'kids stay and eat free' offer. A solid choice, in my opinion, for those seeking value and a personal touch.”
Olivia SmithEditor-in-Chief at Cheaphotels
Select your room type
The hotel provides a selection of rooms—doubles, family rooms, and suites—with perks like free cancellation, breakfast options, and great value deals
Standard King Room Two Single Beds
2 persons
18 sq. feet
2 Single beds or 1 Queen-size bed
Air conditioning
Bathtub
room details
Standard Room Two Single Beds
2 persons
18 sq. feet
2 Single beds
Air conditioning
Bathtub
room details
Standard Double Room
2 persons
18 sq. feet
1 Double bed
Air conditioning
Bathtub
room details
Show all rooms
Room rates & availability calendar
See the best prices and book your dates today!
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Check-in/ Check-out
Amenities & services
Real traveler stories and honest reviews—no glossy ads, just authentic feedback to guide your booking
Facilities: Great
8.5/10Review score
General
No smoking on site
Wi-Fi
Parking
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Lift
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Sports & Fitness
Golf course
Guest Parking
Private parking is possible on site for free.
Services
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Board games
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Room features
Air conditioning
Heating
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
At Holiday Inn Ashford - North A20 By IHG, dining is a delightful affair with relaxed settings and diverse culinary experiences. Whether indulging in hearty meals or light bites, guests will find a welcoming atmosphere paired with flexible dining options that cater to all dietary preferences.
Restaurant #1
Traditional and modern home-cooked meals
Ambiance
A relaxed Open Lobby dining area featuring a variety of seating options, from cozy booths to high-top tables, perfect for families and individual diners alike.
Key Offerings
Enjoy a selection of breakfast dishes including warm breakfasts served from 6:30 AM, plus a robust lunch and dinner menu that accommodates vegetarian, vegan, gluten-free, and dairy-free diets. Kids 12 and under can dine free from the main menu, making it an ideal spot for family meals.
Reservation
No
Open daily from 6:30 AM to 9:30 PM for breakfast, lunch, and dinner.
Onsite Pub
Casual pub grub with a twist
Ambiance
An inviting pub setting perfect for relaxed gatherings, offering an extensive menu that enhances the casual dining experience.
Key Offerings
Savor a variety of classic pub dishes alongside unique flavors from a Tandoori menu and a Stonegrill menu. Don't miss the traditional Sunday carvery, ideal for leisurely family afternoons.
Hothfield Heathlands offers diverse heathland ecosystems, ideal for nature walks and birdwatching.
Pluckley
15 minutes walking
Pluckley is known for its charming village atmosphere and scenic walks, great for a peaceful day out.
Godinton House and Gardens
6-minute drive
Godinton House is a historic site featuring beautiful gardens and art exhibits, perfect for culture lovers.
Church Of St Peter And St Paul
30 minutes walking
This historic church features stunning architecture and beautifully maintained grounds, worth the visit.
Great Chart Golf Club
40-minute walk
Great Chart Golf Club boasts scenic greens and is ideal for golf enthusiasts or those seeking leisure.
Hiking at Hothfield Heathlands
18 minutes walking
Enjoy hiking in the tranquility of the nature reserve, perfect for any outdoor enthusiasts.
The Hop Pickers
1-minute walk
A cozy pub serving classic British dishes and local ales, ideal for a relaxed meal.
The Lemon Tree
5-minute drive
This family-friendly restaurant offers a variety of international cuisines with a vibrant atmosphere.
Ashford Borough Museum
65-minute walk
This museum showcases local history and artifacts, perfect for learning about the area's heritage.
The Ashford
15-minute drive
A lively venue featuring local bands and comedy shows, great for a fun night out.
Getting around town
City Centre
Ashford (Kent) 10 min · 3.9 mi
Airports
London City (LCY) 126 min · 52.1 mi
London Gatwick (LGW) 138 min · 56.8 mi
Train
Ashford International Railway Station 10 min · 4.1 mi
Headcorn Train Station 20 min · 8.2 mi
Bus
Bus stop 6 min · 1700 ft
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Check Rates
Property information and rules
Check-in
from 14:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of GBP 14.95 per person.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, French, Spanish, Czech, Polish, Greek, Bahasa Indonesian
Year renovated:
2009
Number of rooms:
92
Former name
holiday inn ashford - north a20, an ihg hotel
Reviews and Ratings
What past guests shared about their stay
Review summary
Based on recent reviews
Powered by AI
Guests often appreciate the spacious rooms, some designed as family rooms, along with the convenience of ample parking. Many find the location ideal for exploring South East England and accessing the Eurotunnel, set amidst green spaces despite its proximity to the motorway. While some guests have noted occasional issues such as dim corridor lighting, the good breakfast and the bathrooms with both bath and shower facilities are commonly enjoyed, contributing to a good value experience.
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Review score
Based on 804 verified reviews
8.5 /10
Great
90 %
Recommend
Staff
9.1/10
Cleanliness
8.8/10
Paid Wi-Fi
7.4/10
Breakfast
8.1/10
Pros
Spacious room
Comfy bed
Friendly staff
Cons
Low water pressure
Dim lighting
Slow check-in
Guest reviews
based on 804 reviews
8.5/10
based on 644 reviews
4/5
based on 1606 reviews
8.4/10
Grace from United Kingdom
Business traveller
Standard Room
3 nights in November 2025
|
Reviewed: February 10, 2026
9.0/10
lovely stay
helpful staff smooth check good food
the staff were very helpful and friendly. check in was smooth. room was Very comfy and tidy. parking was good. food was good.
i found slight inconvenience. i think air conditioning in room could be better
Service
9/10
the reception was attentive and quick. the dining room staff provided excellent service throughout breakfast and dinner. i find their willingness to assist really amazing, it's a plus.
Location
9/10
the hotel benefits from really convenient location for accessing the shuttle. onsite parking adds ease, especially for those travelling before an early ferry. this accessibility definitely simplifies travel.
They proactively offered assistance with my luggage. The hotel's convenient location near key attractions made sightseeing effortless. I found the complimentary parking beneficial. It was one less thing to worry about.
The corridor lighting seemed slightly dim at certain times. But it was very minimal.
Rooms
9/10
The room was very clean, and the decor was quite pleasant! The space was ample, providing enough room to comfortably move around with luggage. I found the bed to be supportive. Ensuring restful sleep.
Facilities
8/10
The hotel offered complimentary parking. The fitness center featured three treadmills and two stationary bikes. The business center included printing and fax services. These amenities significantly enhanced my stay, and I valued each one.
Dining
9/10
Breakfast included a variety of options, with freshly cooked items made to order. The bar served coffee from a proper machine. I appreciated this detail a lot. The restaurant staff was helpful. Working to accommodate my requested seating time.
Location
10/10
The location was convenient for accessing nearby attractions. The hotel offered easy access to the Eurotunnel. This accessibility enhanced my travel experience. I found the position to be very beneficial.
0 Helpful
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Jennifer from United Kingdom
Single
standard double room
3 nights in November 2025
|
Reviewed: January 20, 2026
5/10
inadequate air conditioning heavy duvet
the room was clean and tidy with good beds.
i found the air conditioning inadequate. i had to open the windows and request a fan just to make the room tolerable. the only bedding option was a heavy duvet. the laundry service listing was inaccurate and affected my trip.
0 Helpful
Charlotte from United Kingdom
Couple
Standard Room Two Single Beds
4 nights in November 2025
|
Reviewed: January 07, 2026
9/10
good support quiet environment
the room had four pillows offering good support. the room's soundproofing was great providing a quiet environment
i noticed very slight mold on the bathroom ceiling
0 Helpful
Shaun from United Kingdom
Couple
Standard Double Room
3 nights in November 2025
|
Reviewed: January 01, 2026
8.7/10
excellent stay overall
convenient location quiet atmosphere high standard
The location proved quite convenient for accessing dover ferries. It was just a short drive. i appreciated the quiet atmosphere of the hotel. It allowed for a restful night's sleep. the room was also spotlessly clean. This demonstrated a high standard of care.
I noticed the air conditioning in the room did not seem adequate. This made the room somewhat uncomfortable.
Rooms
9/10
the standard double room featured ample space and practical amenities. the decor was modern and well maintained adding to the room's appeal. the bed provided really good comfort.
Service
9/10
the staff members were accommodating showing attentiveness to guests. they addressed inquiries promptly and with notable courtesy. the check in process was efficient handled with considerable professionalism and care.
Facilities
8/10
The hotel provides accessible parking easing arrival and departure. the breakfast offered standard fare of cooked and continental options. This catered to diverse preferences. the lobby presented a cute atmosphere with tidy arrangements.
0 Helpful
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FAQs
About Holiday Inn Ashford - North A20 By Ihg
What attractions are located near Holiday Inn Ashford - North A20 By Ihg?
Nearby attractions include Ashford Designer Outlet (8 km), Leeds Castle (20 km), and Dover Castle (25 km).
What are the check-in and check-out times at Holiday Inn Ashford - North A20 By Ihg?
Check-in is at 14:00 and check-out is at 11:00.
Does Holiday Inn Ashford - North A20 By Ihg provide parking facilities?
Free private parking is available on-site without the need for a reservation.
What dining options are available at Holiday Inn Ashford - North A20 By Ihg?
The on-site Orchard restaurant serves breakfast and an à la carte dinner menu, while a pub on the grounds offers a variety of dishes including a traditional carvery.
What room amenities does Holiday Inn Ashford - North A20 By Ihg offer?
Rooms feature air conditioning, flat-screen TVs, tea and coffee-making facilities, and complimentary Wi-Fi.
Is there access to fitness facilities at Holiday Inn Ashford - North A20 By Ihg?
The hotel has a gym and offers fitness classes for an additional charge.
What nearby transportation options are accessible from Holiday Inn Ashford - North A20 By Ihg?
The hotel is a 10-minute drive from Ashford International Train Station and 40 km from London City Airport.
Is breakfast included in the stay at Holiday Inn Ashford - North A20 By Ihg?
Breakfast is offered at an additional charge of £14.
What facilities for children does Holiday Inn Ashford - North A20 By Ihg provide?
The hotel features a children's playground and offers a kids eat free program for children 12 and under.